PORKTOBERFEST IS BACK Break out the party hats, it’s Porktoberfest! National Pulled Pork Day is back for its 11th year, and we’re ready to celebrate. Plus, join Sonny’s BBQ Rewards to unlock weekly offers and your shot to win a 7-day cruise*!
How does your Reward work with the Loyalty Program?
Did something change recently with Rewards? I got an app popup.
Yes! Starting on 9/14/26, we switched to a check-in model for our Sonny’s Rewards app. The goal is to make it much easier for you to earn points and rewards.
So now, all you do is just check in with a team member when you’re dining. No receipts or saved cards needed!
How do I earn points?
We changed this recently! Just check in with a team member if you’re dining in. Either give them your phone number or show the QR Code in the “Earn” section of your app. Make sure you do this before you pay, otherwise you won’t get points.
If you’re ordering online, you’re already checked in!
How do I download the Sonny’s BBQ App?
Downloading the Sonny’s BBQ App is easy. Simply visit the App Store if you’re using an iPhone or the Google Play Store if you’re using an Android device. Search for “Sonny’s BBQ” and tap the download button to install the app on your phone. It’s completely free.
What can I do with the Sonny’s BBQ App?
The Sonny’s BBQ App lets you order the slow-smoked BBQ you love for pickup or delivery, earn and redeem rewards, find the nearest Sonny’s location, and stay updated on the latest promotions and specials. It also saves your most recent orders for quick reordering.
How do I join the rewards program?
Download the app from the App Store or Google Play. Follow the prompt to sign up or if you’re already a member of our previous program, sign up with the same email address you currently use with your account.
How long does it take for points to show up?
Points are generally applied the moment your transaction is finalized. This can take up to three days depending on your method of payment. For purchases scheduled in the future, please ensure to allow three business days after your purchase went through before you contact support.
Can I get points on Catering orders?
Yes, but you will need to reach out to us via our Contact Form, making sure to select “Sonny’s BBQ Rewards” as the option from the drop-down menu.
Also, make sure you include a copy of your receipt, along with the date and location of your purchase.
Since we moved to the check-in model, we have to upload your points manually, which we will try to get done within 24-48 hours when we get your contact submission.
How do I earn rewards with the Sonny’s BBQ App?
Earning rewards with the Sonny’s BBQ App is easy. You’ll earn every time you order through the app or check in with a team member. Accumulate points to unlock delicious rewards, free BBQ, discounts, and exclusive offers. The more you use the app, the more you earn!
You can earn 10 points for every $1 spent.
Is there a points maximum limit on a single transaction?
Yes. The maximum points you can earn on a single transaction is 5,000, which amounts to a $500 order.
What are the tier levels in the loyalty program?
Our loyalty program has three tiers based on your spend:
Sweet: $0 – $499
Smokin’: $500 – $999
Sizzlin’: $1,000+
When does my spend reset?
Your spend resets in January each year. However, once you unlock a tier, you keep your status for 12 months before needing to requalify.
Can you redeem multiple rewards on the same check or visit?
No, you can only use one reward at a time. Each reward is separate and cannot be combined with any other offers or discounts.
How long do I stay in my tier?
You remain in your tier for 12 months after unlocking it, regardless of your spend during that period.
What if I activate a reward but then don’t use it within the timeframe?
If you don’t use your reward within 60 minutes, the reward will go back to your account so it will still be available when you’re ready to use it.
Can a reward be partially redeemed if I don’t have enough points?
Unfortunately, no – your account must have enough points to fully redeem the reward.
Can I use multiple credit cards to earn points?
Yes, you can absolutely save a card to your account for easy payment. However, it won’t be what earns you points anymore when you dine in. You need to make sure you check in with a team member to get those points.
Can I earn rewards progress if I use cash?
Yes! If you make a cash purchase, still make sure you check in with a team member before you pay. Just show the QR Code in the “Earn” section of your app, or give them your phone number.
Can I submit receipts?
Unfortunately, you cannot submit receipts for points. You must check in!
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It’s BBQ Time!
From our slow smoked BBQ to the news and deals we deliver to your inbox, we are dedicated to servin’ your Sonny’s your way. Thanks for takin’ the time to tell us more about what matters to you.
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